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Main Title: Evaluating embodied conversational agents in multimodal interfaces
Author(s): Weiss, Benjamin
Wechsung, Ina
Kühnel, Christine
Möller, Sebastian
Type: Article
Language Code: en
Abstract: Based on cross-disciplinary approaches to Embodied Conversational Agents, evaluation methods for such human-computer interfaces are structured and presented. An introductory systematisation of evaluation topics from a conversational perspective is followed by an explanation of social-psychological phenomena studied in interaction with Embodied Conversational Agents, and how these can be used for evaluation purposes. Major evaluation concepts and appropriate assessment instruments – established and new ones – are presented, including questionnaires, annotations and log-files. An exemplary evaluation and guidelines provide hands-on information on planning and preparing such endeavours.
Issue Date: 2015
Date Available: 28-Aug-2017
DDC Class: 004 Datenverarbeitung; Informatik
Subject(s): user experience
human-computer interaction
evaluation methods
Journal Title: Computational Cognitive Science
Publisher: Springer
Publisher Place: Singapore
Volume: 1
Issue: 1
Article Number: 6
Publisher DOI: 10.1186/s40469-015-0006-9
EISSN: 2195-3961
Appears in Collections:Quality and Usability Lab » Publications

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