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Subject <Equals> "knowledge management" Subject <Equals> "continuous improvement" Author <Equals> "Jochem, Roland" Subject <Equals> "380 Handel, Kommunikation, Verkehr" Date Issued <Equals> "2011" Type <Equals> "Article"

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jochem_etal.pdf.jpg2011Maturity measurement of knowledge‐intensive business processesJochem, Roland; Geers, Dennis; Heinze, Priscilla-

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