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Main Title: Role-play based assessment of IPS2-specific intellectual capital
Author(s): Wewiór, Jakub W.
Type: Article
Language Code: en
Abstract: Due to the idea to offer costumer oriented products and services as Industrial product-service systems (IPS2) the interactions between provider and costumer become intensive. This is why IPS2 are mentioned as socio-technical systems. While having direct contact to the customer staff the provider employees must be able to fulfil cross-company interactions. The challenges of such an IPS2 relationship are to have the right set of competences and a useful amount of structures to handle intensive interactions and other organizational requirements. These challenges are classed with intellectual capital that characterizes intangible non-monetary values. The intellectual capital has an impact on the competitiveness of IPS2 and so there is a need for a method to assess intellectual capital for IPS2 relationships. In this paper an approach is shown to identify intellectual capital for IPS2 relationships during the IPS2 design. Also, the results of a first validation of the approach are presented that is done by a role-play- based case study.
Issue Date: 2015
Date Available: 28-May-2018
DDC Class: 620 Ingenieurwissenschaften und zugeordnete Tätigkeiten
650 Management und unterstützende Tätigkeiten
Subject(s): intellectual capital
IPS2 management
Industrial Product-Service Systems
intangible resources
Journal Title: Procedia CIRP
Publisher: Elsevier
Publisher Place: Amsterdam
Volume: 30
Publisher DOI: 10.1016/j.procir.2015.02.127
Page Start: 415
Page End: 420
ISSN: 2212-8271
Appears in Collections:FG Montagetechnik und Fabrikbetrieb » Publications

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