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Main Title: Decisionmaking in practice: The dynamics of muddling through
Author(s): Flach, John M.
Feufel, Markus A.
Reynolds, Peter L.
Henrickson Parker, Sarah
Kellogg, Kathryn M.
Type: Article
Language Code: en
Abstract: An alternative to conventional models that treat decisions as open-loop independent choices is presented. The alterative model is based on observations of work situations such as healthcare, where decisionmaking is more typically a closed-loop, dynamic, problem-solving process. The article suggests five important distinctions between the processes assumed by conventional models and the reality of decisionmaking in practice. It is suggested that the logic of abduction in the form of an adaptive,muddling through process is more consistent with the realities of practice in domains such as healthcare.The practical implication is that the design goal should not be to improve consistency with normativemodels of rationality, but to tune the representations guiding the muddling process to increase functional perspicacity.
Issue Date: May-2017
Date Available: 7-Jun-2018
DDC Class: 150 Psychologie
Subject(s): abduction
adaptive control
Journal Title: Applied Ergonomics
Publisher: Elsevier
Publisher Place: Amsterdam [u.a.]
Volume: 63
Publisher DOI: 10.1016/j.apergo.2017.03.017
Page Start: 133
Page End: 141
EISSN: 1872-9126
ISSN: 0003-6870
Appears in Collections:FG Arbeitswissenschaft » Publications

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