Assessing the environmental performance of ICT-based services: Does user behaviour make all the difference?

dc.contributor.authorPohl, Johanna
dc.contributor.authorFrick, Vivian
dc.contributor.authorFinkbeiner, Matthias
dc.contributor.authorSantarius, Tilman
dc.date.accessioned2023-02-03T11:30:21Z
dc.date.available2023-02-03T11:30:21Z
dc.date.issued2022-04-07
dc.description.abstractReducing overall household energy consumption through the application of information and communication technologies (ICT) can play an important role in the transformation towards sustainable consumption patterns, e.g. through the optimisation of energy-consuming processes. The challenge in the environmental assessment of ICT applications is to also consider their use-specific environmental effects, as these can be decisive for overall results. Using the example of smart heating, we therefore analyse the environmental performance of a sample of 375 smart home systems (SHS) in Germany and show how the life cycle assessment (LCA) can be extended to include various use-specific effects such as choice of products and individuals' behaviour when using the product. In an interdisciplinary study design, we combine life cycle modelling and behavioural science to systematically include use-specific parameters into the modelling, and to interweave these results with user characteristics such as sociodemographics and user motivation. Our results are heterogenous: For the impact category Climate Change (GWP) we find that having smart heating can lead to large savings in particular cases. On average, however, smart heating does not lead to significant benefits for GWP, but neither does it represent an additional burden. For Metal Depletion Potential (MDP), we find that smart heating is always an additional burden, as heating optimisation has almost no reduction potential for MDP. Our results have a wide range due to large differences in use patterns in the sample. Depending on the impact category, both number of devices of the SHS as well as heating temperature are decisive. Regression analysis of our assessment results with user characteristics shows that differences in MDP and GWP of SHS size can be explained by income, and, in addition, differences in GWP of net heating energy savings can be explained by user motivation. Our results thus underline that the standard scenarios for user behaviour assumed in LCA modelling should be well justified. Future interdisciplinary research should further explore the links between use-specific approaches in LCA and users' environmental behaviour and motivation.en
dc.description.sponsorshipBMBF, 01UU1607A, Zwischen Rebound-Risiken und Suffizienz-Chancen: Herausforderungen der Entkopplung von Umweltverbrauch und Wirtschaftswachstum am Beispiel der Digitalisierung von Dienstleistungen. Teilprojekt 1: Gesellschaftspolitik und Produktion
dc.identifier.eissn2352-5509
dc.identifier.urihttps://depositonce.tu-berlin.de/handle/11303/18138
dc.identifier.urihttps://doi.org/10.14279/depositonce-16931
dc.language.isoen
dc.relation.ispartof10.14279/depositonce-16451
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/
dc.subject.ddc629 Andere Fachrichtungen der Ingenieurwissenschaftende
dc.subject.otherinformation and communication technologyen
dc.subject.othersmart homeen
dc.subject.otheruser behaviouren
dc.subject.otheruser motivationen
dc.subject.otherheating energy demanden
dc.subject.otherlife cycle assessmenten
dc.titleAssessing the environmental performance of ICT-based services: Does user behaviour make all the difference?en
dc.typeArticle
dc.type.versionacceptedVersion
dcterms.bibliographicCitation.doi10.1016/j.spc.2022.04.003
dcterms.bibliographicCitation.journaltitleSustainable Production and Consumption
dcterms.bibliographicCitation.originalpublishernameElsevier
dcterms.bibliographicCitation.originalpublisherplaceAmsterdam
dcterms.bibliographicCitation.pageend838
dcterms.bibliographicCitation.pagestart828
dcterms.bibliographicCitation.volume31
dcterms.rightsHolder.reference§ 38 (4) UrhG
tub.accessrights.dnbdomain*
tub.affiliationFak. 3 Prozesswissenschaften::Inst. Technischen Umweltschutz::FG Technischer Umweltschutz / Sustainable Engineering
tub.publisher.universityorinstitutionTechnische Universität Berlin

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