Co‐creating circular product‐service systems for long‐lasting washing machines

dc.contributor.authorvan Dam, Sonja S.
dc.contributor.authorBakker, Conny
dc.contributor.authorHazenoot, Thomas
dc.contributor.authorMihelič, Aleš
dc.date.accessioned2022-09-16T10:06:49Z
dc.date.available2022-09-16T10:06:49Z
dc.date.issued2021
dc.description.abstractThis paper presents the result of a co-creation and context mapping study amongst seventeen washing machines users. The users had widely varying experiences with products offered through alternative ownership models, including three who were active users of a washing machine with pay-per-use or monthly subscription model. Through the co-creation process, user’s needs, concerns and desires were identified and translated into potential opportunities and barriers concerning the acceptance of circular product-service-systems for washing machines. The paper details the method used in the co-creation process and consecutively highlights six key benefits of using cocreation in the development of circular product-service systems and exemplify them with citations from users. Examples of these benefits are the added value that the product-service systems can give over classic ownership models, the value propositions that can form an entry point for users to be interested in the service, as well as how pricing and feedback schemes could accommodate different users and their needs and desires. In closing, the paper addresses the implications of these benefits, relate them to past literature, but also raise a number of questions and considerations in the application of cocreation for the development of circular product-service propositions.en
dc.identifier.isbn978-3-7983-3125-9
dc.identifier.urihttps://depositonce.tu-berlin.de/handle/11303/17483
dc.identifier.urihttp://dx.doi.org/10.14279/depositonce-16264
dc.language.isoen
dc.relation.ispartof10.14279/depositonce-9253
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.subject.ddc500 Naturwissenschaften und Mathematik
dc.subject.ddc600 Technik, Technologie
dc.subject.ddc300 Sozialwissenschaften
dc.subject.otherco-creationen
dc.subject.otherproduct-service systemsen
dc.subject.othercircular product designen
dc.subject.otherwashing machinesen
dc.subject.othercircular economyen
dc.titleCo‐creating circular product‐service systems for long‐lasting washing machinesen
dc.typeConference Objecten
dc.type.versionpublishedVersionen
dcterms.bibliographicCitation.editorNissen, Nils F.
dcterms.bibliographicCitation.editorJaeger-Erben, Melanie
dcterms.bibliographicCitation.originalpublishernameUniversitätsverlag der TU Berlinen
dcterms.bibliographicCitation.originalpublisherplaceBerlinen
dcterms.bibliographicCitation.pageend810
dcterms.bibliographicCitation.pagestart805
dcterms.bibliographicCitation.proceedingstitlePLATE – Product lifetimes and the environment : 3rd PLATE Conference, September 18–20, 2019 Berlin, Germany
tub.accessrights.dnbfreeen
tub.affiliationFak. 4 Elektrotechnik und Informatik::Inst. Hochfrequenz- und Halbleiter-Systemtechnologien::FG Transdisziplinäre Nachhaltigkeitsforschung in der Elektronik
tub.affiliation.facultyFak. 4 Elektrotechnik und Informatik
tub.affiliation.groupFG Transdisziplinäre Nachhaltigkeitsforschung in der Elektronik
tub.affiliation.instituteInst. Hochfrequenz- und Halbleiter-Systemtechnologien
tub.publisher.universityorinstitutionUniversitätsverlag der TU Berlinen

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