Maturity model and action recommendation

dc.contributor.authorExner, Konrad
dc.contributor.authorZimpfer, Raphael
dc.contributor.authorStark, Rainer
dc.date.accessioned2018-05-17T12:19:12Z
dc.date.available2018-05-17T12:19:12Z
dc.date.issued2017
dc.description.abstractThe main idea in Product-Service Systems (PSS) research is to provide solutions instead of products or services. Nevertheless, PSS comprise a broad variety of characteristics from product-oriented services, to use-oriented services and result-oriented services [1]. In industrial practice all of these dimension as well as intermediate stages are evidently realized. Additionally, trending topics like smart services, which can be described as the exploitation strategy from Industrie 4.0 [2], also known as cyber-physical systems and Internet of Things, accelerate the interest in PSS. However, many companies’ in particular small and medium-sized enterprises just started realizing the potential and necessity to establish service thinking in order to stay competitive. These companies face considerable challenges regarding the transformation from an Original Equipment Manufacturer (OEM) towards an Original Solution Provider (OSP)[3]. In a first step,companies need to assess their current situation and develop a strategy based on the desired target situation. For this reason, the authors developed a model combined with a self-assessment method which enables a basic analysis of the companies’ situation including action recommendations. The research results as well as the evaluation with a company are presented in this paper.en
dc.identifier.issn2212-8271
dc.identifier.urihttps://depositonce.tu-berlin.de/handle/11303/7810
dc.identifier.urihttp://dx.doi.org/10.14279/depositonce-6985
dc.language.isoenen
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/en
dc.subject.ddc670 Industrielle Fertigungde
dc.subject.otherproduct-service systemsen
dc.subject.othermaturity modelen
dc.subject.otherself-assessmenten
dc.titleMaturity model and action recommendationen
dc.title.subtitleA PSS capability self-assessment tool for companiesen
dc.typeConference Objecten
dc.type.versionpublishedVersionen
dcterms.bibliographicCitation.doi10.1016/j.procir.2017.03.050en
dcterms.bibliographicCitation.editorMcAloone, Tim C.
dcterms.bibliographicCitation.editorPigosso, Daniela C.A.
dcterms.bibliographicCitation.editorMortensen, Niels Henrik
dcterms.bibliographicCitation.editorShimomura, Yoshiki
dcterms.bibliographicCitation.originalpublishernameElsevieren
dcterms.bibliographicCitation.originalpublisherplaceAmsterdam [u.a.]en
dcterms.bibliographicCitation.pageend180en
dcterms.bibliographicCitation.pagestart175en
dcterms.bibliographicCitation.proceedingstitle9th CIRP IPSS Conference: Circular Perspectives on PSSen
dcterms.bibliographicCitation.volume2017en
tub.accessrights.dnbfreeen
tub.affiliationFak. 5 Verkehrs- und Maschinensysteme::Inst. Werkzeugmaschinen und Fabrikbetrieb::FG Industrielle Informationstechnikde
tub.affiliation.facultyFak. 5 Verkehrs- und Maschinensystemede
tub.affiliation.groupFG Industrielle Informationstechnikde
tub.affiliation.instituteInst. Werkzeugmaschinen und Fabrikbetriebde
tub.publisher.universityorinstitutionTechnische Universität Berlinen
tub.series.issuenumber64en
tub.series.nameProcedia CIRPen

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