Laptop use patterns research on product lifetime and obsolescence aspects
Cetinkaya, Esra; Woidasky, Jörg
The aim of this study is to acquire information on the user behavior of laptop (including
notebooks, laptops, subnotebooks, netbooks, or ultrabooks) users. A questionnaire-based survey was
carried out at a University in Southwestern Germany in 2015, and duplicated in 2018. Results show
amongst others that on average no defect occurs immediately after the manufacturers’ warranty period.
About 80% of all devices worked flawlessly throughout their use phase. Life time expectation for the
devices clearly exceeded 5 years, but the actual use phase duration was found to be only about 80%
of this time span. Almost 2/3 of all predecessor notebooks were stored after the end of their useful life,
and only 11% disposed of.
Is Part Of
Published in: PLATE – Product lifetimes and the environment : 3rd PLATE Conference, September 18–20, 2019 Berlin, Germany, Universitätsverlag der TU Berlin
Published by ISBN 978-3-7983-3125-9
