Decisionmaking in practice: The dynamics of muddling through

dc.contributor.authorFlach, John M.
dc.contributor.authorFeufel, Markus A.
dc.contributor.authorReynolds, Peter L.
dc.contributor.authorHenrickson Parker, Sarah
dc.contributor.authorKellogg, Kathryn M.
dc.date.accessioned2018-06-07T11:34:00Z
dc.date.available2018-06-07T11:34:00Z
dc.date.issued2017-05
dc.description.abstractAn alternative to conventional models that treat decisions as open-loop independent choices is presented. The alterative model is based on observations of work situations such as healthcare, where decisionmaking is more typically a closed-loop, dynamic, problem-solving process. The article suggests five important distinctions between the processes assumed by conventional models and the reality of decisionmaking in practice. It is suggested that the logic of abduction in the form of an adaptive,muddling through process is more consistent with the realities of practice in domains such as healthcare.The practical implication is that the design goal should not be to improve consistency with normativemodels of rationality, but to tune the representations guiding the muddling process to increase functional perspicacity.en
dc.identifier.eissn1872-9126
dc.identifier.issn0003-6870
dc.identifier.urihttps://depositonce.tu-berlin.de/handle/11303/7916
dc.identifier.urihttp://dx.doi.org/10.14279/depositonce-7077
dc.language.isoenen
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/en
dc.subject.ddc150 Psychologiede
dc.subject.otherabductionen
dc.subject.otherdecisionmakingen
dc.subject.otherjudgmenten
dc.subject.otherheuristicen
dc.subject.otheradaptive controlen
dc.titleDecisionmaking in practice: The dynamics of muddling throughen
dc.typeArticleen
dc.type.versionacceptedVersionen
dcterms.bibliographicCitation.doi10.1016/j.apergo.2017.03.017en
dcterms.bibliographicCitation.journaltitleApplied Ergonomicsen
dcterms.bibliographicCitation.originalpublishernameElsevieren
dcterms.bibliographicCitation.originalpublisherplaceAmsterdam [u.a.]en
dcterms.bibliographicCitation.pageend141en
dcterms.bibliographicCitation.pagestart133en
dcterms.bibliographicCitation.volume63en
tub.accessrights.dnbfree*
tub.affiliationFak. 5 Verkehrs- und Maschinensysteme::Inst. Psychologie und Arbeitswissenschaft::FG Arbeitswissenschaftde
tub.affiliation.facultyFak. 5 Verkehrs- und Maschinensystemede
tub.affiliation.groupFG Arbeitswissenschaftde
tub.affiliation.instituteInst. Psychologie und Arbeitswissenschaftde
tub.publisher.universityorinstitutionTechnische Universität Berlinen

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