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Assessing the Impact of Crowd Tasking Apps on Resuscitation Success: The Case of Sudden Cardiac Arrests in Germany

Wurster, Simone; Klafft, Michael; Friedrich, Frank; Bohn, Andreas

FG Innovationsökonomie

Sudden cardiac arrest (SCA) is among the three most prominent causes of death in industrialized nations. Therefore, experts are calling for solutions, including IT-systems to mobilize volunteers. SCA emergencies require immediate action and advanced first aid skills. As of today, emergency services are often unable to arrive at the victim in time, and laypeople on the scene frequently fail to conduct resuscitation properly. One approach to solve this problem is to rely on skilled volunteers, who are alerted by smartphone apps. Among others, German researchers are currently developing a crisis response system with a crowd tasking app. It aims to help reduce the effects of large-scale events, but also of ad-hoc incidents including SCA. This paper describes an approach to determine the potential of the system to increase the survival rate of SCA illustrated based upon data from Germany. Its concept was analyzed by experts and benefited from their feedback.