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Perceived and Actual Role of Gamification Principles

Meder, Michael; Plumbaum, Till; Hopfgartner, Frank

Although gamification has successfully been applied in office scenarios, it remains unclear how employees really feel about the introduction of a gamified system at their workplace. In this paper, we address this issue from two directions. First, we present the outcome of an online survey where we analyze users’ opinion about gamification in a workplace environment. Then, we analyze the interaction logs of a re-designed gamified enterprise bookmarking system to compare the employees’ subjective perception of gamification with their actual behavior when using a gamified system. Results indicate that there is a strong relationship between employees’ perception of gamification and their actual interaction with such system.
Published in: 2013 IEEE/ACM 6th International Conference on Utility and Cloud Computing (UCC) 9 - 12 Dec. 2013, Dresden, Saxony, Germany ; [including workshop papers], 10.1109/UCC.2013.95, IEEE